Qualifications - 2 years of experience in systems/network support. 2 years of experience in 1st level help desk support is an added advantage. Excellent trouble shooting skill for remote assistance. willing to learn and support mobile applications on all kind of mobile devices (mobile phones, tablets, ioS, Android, Symbian, Windows Phone). Should be a Strong Team player, Problem Solver and Excellent communicator in English and ability to communicate in German will be an added advantage.