Team leader (Call Center)
Job Title-Team leader- Call Center
Our Client is a leading BPO in Sri Lanka
Qualifications and experience
- GCE O/L and GCE A/L
- Highly fluent in English
- Should be able to work on night shifts
- Experience in call center would be an added advantage
Job Role
- Making calls to local clients and taking down appointments
- Training and reviewing performance of team members
- Ensuring the performance of the team members are in a high standard
- Reporting to the management
- Discussing and resolving problems of staff
Personal Attributes and skills
- good communication skills
- Ability to work at late hours
- Good interpersonal skills
Those interested and meet requirements can mail us your resumes stating the position applied for in the subject field to "jobs@jobs4u.lk" Or chat us with WhatsApp through 0712445447.
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