<p><strong>Job Title-Team leader- Call Center</strong></p> <p><strong>Our Client is a leading BPO in Sri Lanka</strong></p> <p> </p> <p><strong>Qualifications and experience</strong></p> <ul> <li><strong>GCE O/L and GCE A/L</strong></li> <li><strong>Highly fluent in English</strong></li> <li><strong>Should be able to work on night shifts</strong></li> <li><strong>Experience in call center would be an added advantage</strong></li> </ul> <p><strong>Job Role</strong></p> <ul> <li><strong>Making calls to local clients and taking down appointments</strong></li> <li><strong>Training and reviewing performance of team members</strong></li> <li><strong>Ensuring the performance of the team members are in a high standard</strong></li> <li><strong>Reporting to the management </strong></li> <li><strong>Discussing and resolving problems of staff </strong></li> </ul> <p><strong>Personal Attributes and skills</strong></p> <ul> <li><strong> good communication skills</strong></li> <li><strong>Ability to work at late hours</strong></li> <li><strong>Good interpersonal skills</strong></li> </ul> <p>Those interested and meet requirements can mail us your resumes stating the position applied for in the subject field to<strong> <span style="color: #b22222;">"jobs@jobs4u.lk"</span> Or chat us with <span style="color: #008000;">WhatsApp</span> through <span style="color: #008000;">0712445447</span>. </strong></p> <p>Like us on <strong>Facebook <span style="color: #0000ff;">https://www.facebook.com/jobs4u.lk</span></strong> for instant job updates and live chat assistance</p> <p>Connect with us on LinkedIn https://www.linkedin.com/pub/jobs4u-career-services/30/771/844</p> <p> </p> <p> </p> <p> </p>