Storage Engineer (2016)

Storage Engineer

Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose.

We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education

Accountabilities/Responsibility

• Provide support services for Storage & Backup systems.
• Experience with documenting processes and procedures.
• Provide input and support for infrastructure and application development projects which required backup infrastructure.
• Provide on-call assistance for data center operations.
• Maintenance releases to ensure that environment is optimally configured.
• Consults with other internal IT teams (database administrators, systems administrators, application engineers) on storage & backup solutions.
• Work within change management process to ensure that outages are scheduled to minimize impact on clients, but still maintain all hardware and software at optimal levels.
• Maintain relationships and coordinate with multiple vendors (IBM, Veritas, EMC) 
• Tape/Disk based backup, restoration and audit responsibilities.

Technical Competency

• Experience as a Storage & Backup Administrator (3yrs).
• Manage the backup and restoration of systems using Tivoli Storage Manager (TSM).
• Install, manage and maintain TSM environments.
• Fine-tune and troubleshoot TSM environment for optimal performance and resolve complex issues in a timely manner.
• Diagnose TSM platform issues (server and client side) and provide Support in complex, business-critical environment including physical and virtual infrastructure.
• Manage the backup and restoration of systems using Veritas NetBackup/ EMC Networker.
• Knowledge of storage administration and the concepts of file systems, disk partitions, mounts, quotas,mirroring and sizing.
• Evaluate and applies software/firmware upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.

Non-Technical Competency

• Should have very good verbal & written communication skills.
• Should be willing to work on extended and irregular hours when required.
• Strong self-starter, motivated to help team in their deliverable.
• Ability to work on multiple simultaneous tasks in parallel and prioritize between them
• Ability to work with minimal supervision.
• Ability to be flexible and adapt to any given situation.
• Ability to perform multiple tasks concurrently.
• Excellent organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Experience with security best practices and remediation.

Educational & Professional Qualifications

• Bachelor’s degree in Computer Science, IT, IS
• IBM Certified Deployment Professional - Tivoli Storage Manager
• Veritas NetBackup & EMC Networker Certifications.
• ITIL Foundation Certification

Please click the link to apply - http://pearsonlankavacancies.peopleshr.com/