Senior Systems Engineer

Senior Systems Engineer

Overview

Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose.

We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.

Engineer – Linux

The Systems Engineer is primarily responsible for managing all aspects of configuring, monitoring, maintaining, and troubleshooting the production servers and handling requests and problem escalations from Service Desk and other departments. The engineer determines the severity of issues (triage), prioritizes issues, performs diagnosis of system and software components to identify root cause, and takes action or recommends corrective action for resolution.

The engineer will work with other networks, database, software & quality engineering teams and technical product managers and vendors to clearly state problems, troubleshoot, diagnose and/or resolve complex technical issues.

Accountabilities / Responsibilities

Participate in the setup, design and administration of Red Hat, CentOS and Ubuntu Servers.
Identify opportunities to create and deploy automation frameworks and methodologies
Systems monitoring & performance tuning.
Respond to System alerts from monitoring systems in a timely manner
On Call Support of servers & flexibility of hours on occasion for releases, upgrades, and maintenance windows.
Administrate DNS & LDAP infrastructure.
Diagnose and rectify OS and application configuration problems.
Experience with high availability and disaster recovery solutions and tools including clustering, load balancing, etc
Ensure change management processes, incident and problem management processes are followed
Apply patches and upgrades on Unix/Linux systems as needed

Challenges

Participate in 24x7 on-call support
Working with counterparts in other global teams
Ability to learn and absorb new technologies and skills faster
24x7 Availability in case of emergencies

TECHNICAL COMPETENCIES

4+ Years of Linux/Unix Administration Experience.
Strong proficiency with mainstream Linux distributions, such as Redhat, CentOS, Ubuntu
Experience using Bash to automate repeatable work Experience with Security best practices and remediation.
Sound knowledge on network protocols such as TCP/IP, DNS, SSH, HTTP, FTP.
Experience on working with multiple cloud providers such as AWS, vCloud Director and OpenStack.
Bachelor’s degree in Computer Science, IT or any other equivalent qualification
RHCE (Redhat Certified Systems Engineer)

Educational & Professional Qualifications

Should have very good verbal & written communication skills.
Should be able to work independently with minimum supervision from onsite locations.
Should be willing to work on extended and irregular hours when required.
Strong self-starter, motivated to help TEAM in their deliverables
Should be able to carry out expected tasks without supervision
Ability to handle multiple concurrent tasks
Right attitude, a passion for customer service and good interpersonal skills.
Excellent analytical and problem-solving skills
Ability to make sound decisions in critical situations
Ability to work efficiently in a fast paced environment
Administration of Apache HTTP web server, Tomcat and Oracle/BEA Web Logic.
Familiarity with fundamental networking/distributed computing environment concepts.
Experience on Linux Operating System hardening mechanisms.
Experience in administering Windows operating systems will be an advantage.
Experience in Networking, Storage, Virtualization will be an advantage.

Apply Here: https://pearson.taleo.net/careersection/ex/jobdetail.ftl?job=1617168