Company Profile: A creative agency 

Salary: 25-30k

Location: Colombo 4 

Working Days: Monday- Friday (With weekends for certain days) 

Working Hours: 9.00 AM- 6.00PM with flexible working Hours. 


    • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
    • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
    • Update customer information in the customer service database during and after each call
    • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
    • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
    • Flexible work hours and to be present in photography sets / productions when necessary.