Office assistant/ Admin

<p>Company Profile: A creative agency </p><p><br/></p><p>Salary: 25-30k</p><div>Location: Colombo 4 </div><p>Working Days: Monday- Friday (With weekends for certain days) </p><p>Working Hours: 9.00 AM- 6.00PM with flexible working Hours. </p><div><br/><div><br/></div><div>Requirements: <br/><!--StartFragment--><ul style="font-size: 18px;"><ul style="font-size: 18px;"><span><br/></span></ul><ul><li>Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns</li></ul></ul><ul style="font-size: 18px;"><ul><li>Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller</li></ul></ul><ul style="font-size: 18px;"><ul><li>Update customer information in the customer service database during and after each call</li></ul></ul><ul style="font-size: 18px;"><ul><li>Work with the management team to stay updated on product knowledge and be informed of any changes in company policies</li></ul></ul><ul style="font-size: 18px;"><ul><li>Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers</li></ul></ul><ul style="font-size: 18px;"><ul><li>Flexible work hours and to be present in photography sets / productions when necessary. </li></ul></ul><!--EndFragment--><br/><br/><p><br/></p></div></div>