Networks Engineer - Operations

Networks Engineer - Operations

Educational & Professional Qualifications

CISCO - CCNA, working towards CCNP
Checkpoint - CCSA or CCSE
Fortinet - FCNSA
A minimum of Bachelor's Degree or higher although relevant experience will also be taken into consideration

Technical Competency

4 + years of Networking experience, in a support environment.
Good understanding of Cisco hardware and its capabilities.
Good understanding of Firewall (Checkpoint preferred) hardware, OS and it’s capabilities.
Good understanding of TCP/IP, BGP, OSPF, DNS, DHCP, SNA, EIGRP, Layer 2 and Layer 3 protocols.
Configure and support F5 LTM & GTM solution.
Successful track record in a large (40,000+ user) Global Enterprise network.
Proven successful delivery of high-quality, cost-effective infrastructure services in a complex, high-availability environment.
Knowledge of Ethernet / Wireless provisioned solutions within an Enterprise Network.
Exposure to Legacy Voice technology and/or IPT Networks an advantage.
Cisco orientated IOS / CatOS experience working with Routers and Switch platforms.
Knowledge of other manufacturer’s networking products - 3COM / Nortel / F5 BigIP.
Knowledge of cabling media, industry standards and associated interfaces.
Experience of working with Vendors at an Operational Level.
The ability to physically install Network Components and devices.
Knowledge of Wireless technology & Wireless deployment for user base over 800 users per site.

Non-Technical Competency

Excellent verbal and written English communication skills.
Proven ability to plan and execute complex workload in a pressurized, dynamic environment on time and to budget.
Excellent organizational skills and be a self-starter.
Ability to work under pressure both within a team environment and as an individual

Accountabilities/Responsibility

Install, configure, and support Cisco LAN, WAN & Wireless infrastructure
Monitor network to ensure network availability to pre-agreed Service Levels and perform necessary maintenance to support network availability
To manage performance tuning and capacity planning activities to enhance the performance of network resources
Perform Move, Additions, Deletion and Changes as necessary in accordance with departmental change policy
Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges
Take appropriate steps to resolve Service Issues as and when they occur under the guidance of the Senior Network Support Engineer
Ensure that the Physical Network Environment meets at least the minimum operations criteria
Raise and execute Change Records in accordance with departmental change policy
Ensure the Physical Security of the environment
Perform all hands-on tasks associated with supporting a Network Environment
Up to 10% travel may be required
Participation in the On-Call Global support rotation
Be conversant with current industry best practice.
Mentor junior members of Operations team.