We are a multinational Company, currently looking to expand our Sinhala speaking Support desk. 

The main responsibilities of the position include:

  • Dealing with clients’ via email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Main Requirements:

  • Bachelor Degree (any field) - Mandatory
  • Client handling experience in the financial services sector is a definite plus
  • Native Sinhalese speaker (verbal and written)
  • Excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Able to start immediately
  • Age : 20 - 30


  • Monday – Friday (09:00am – 6:00pm / 1 hour break)
  • Currently working from home
  • Equipment to be provided

Benefit from:
  • International and intellectually stimulating work environment
  • Continuous personal and professional growth in an exciting industry
  • Professional daily workflow management
  • Regular learning materials and support to develop your professional horizon