<p>We are a multinational Company, currently looking to expand our Sinhala speaking Support desk. </p><div><br/><!--StartFragment--><p style="font-size: 14px;"><b>The main responsibilities of the position include:</b></p><div style="font-size: 14px;"><b><br/></b><ul><li>Dealing with clients’ via email and telephone</li><li>Performing personal clientele analysis and taking actions as required</li><li>Handling client inquiries appropriately and ensuring that high level service is provided</li><li>Promoting available products and services to clients</li><li>Developing and maintaining excellent relationships with prospective and existing clients</li><li>Cooperating effectively with other departments as required</li><li>Contributing to team effort by achieving targeted results</li></ul><p style="font-size: 14px;"><br/></p><b>Main Requirements:</b></div><div style="font-size: 14px;"><br/></div><div style="font-size: 14px;"><ul><li>Bachelor Degree (any field) - Mandatory</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Native Sinhalese speaker (verbal and written)</li><li>Excellent oral and written skills in English</li><li>Ability to multitask and maintain a high-level of organization</li><li>Outstanding communication and interpersonal skills</li><li>Excellent computer literacy</li><li>Able to start immediately</li><li>Age : 20 - 30</li></ul><p style="font-size: 14px;"><br/></p><b>Details:</b></div><div style="font-size: 14px;"><b><br/></b><ul><li>Monday – Friday (09:00am – 6:00pm / 1 hour break)</li><li>Currently working from home</li><li>Equipment to be provided</li></ul><p style="font-size: 14px;"><br/></p><b>Benefit from:</b><br/><ul><li>International and intellectually stimulating work environment</li><li>Continuous personal and professional growth in an exciting industry</li><li>Professional daily workflow management</li><li>Regular learning materials and support to develop your professional horizon</li></ul></div><!--EndFragment--><br/><br/></div>