Customer Care Executive

Customer Care Executive

Jobfactory is a Talent Search Engine facilitating candidates to maintain their profiles in a database. Creating your profile in our system will make you visible to thousands of vacancies across the world.

Our client is an independent Global Business Services firm that provides a range of Research & Analytics and a Contact Center Services, which is backed by the St Anthony’s Group. It is located at Colombo 09.

Job Role

• Correspond with global clients whilst delivering high quality professional services.
• Achieve KPIs.
• Maximize productive “phone time”.
• Work towards SAKS and client objectives.
• Support teams and ensure common goals are met.
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Eligibility

To be successful you will need to possess:

• Strong communication skills in English (Spoken & Written).
• Flexibility to work client specific shifts (Sri Lankan Holidays).
• GCE Advanced level with three passes.

Having experience will be an added advantage.

The ideal candidate will be below 25 years of age and can look forward to a rewarding career with a clear path towards personal and professional success coupled with advanced training opportunities and an attractive remuneration package.

Applicants are advised to apply on-line or send their CVs to careers@jobfactory.lk or log on to www.jobfactory.lk for more details.