<p style="text-align: center;"><span><strong>Customer Care Executive</strong></span></p> <p style="text-align: justify;"><span>Jobfactory is a Talent Search Engine facilitating candidates to maintain their profiles in a database. Creating your profile in our system will make you visible to thousands of vacancies across the world.</span></p> <p style="text-align: justify;"><span>Our client is an independent Global Business Services firm that provides a range of Research & Analytics and a Contact Center Services, which is backed by the St Anthony’s Group. It is located at <strong>Colombo 09.</strong></span></p> <p style="text-align: justify;"> </p> <p><span><strong>Job Role</strong></span></p> <ul> <li><span>Correspond with global clients whilst delivering high quality professional services.</span></li> <li><span>Achieve KPIs.</span></li> <li><span>Maximize productive “phone time”.</span></li> <li><span>Work towards SAKS and client objectives.</span></li> <li><span>Support teams and ensure common goals are met.</span></li> <li> </li> </ul> <p><span><strong>Eligibility</strong></span></p> <p style="text-align: justify;"><span>To be successful you will need to possess:</span></p> <ul> <li style="text-align: justify;"><span>Strong communication skills in English (Spoken & Written).</span></li> <li style="text-align: justify;"><span>Flexibility to work client specific shifts (Sri Lankan Holidays).</span></li> <li style="text-align: justify;"><span>GCE Advanced level with three passes.</span></li> </ul> <p style="text-align: justify;"><span><strong>Having experience will be an added advantage. </strong></span></p> <p style="text-align: justify;"> </p> <p style="text-align: justify;"><span>The ideal candidate will be below 25 years of age and can look forward to a rewarding career with a clear path towards personal and professional success coupled with advanced training opportunities and an attractive remuneration package.</span></p> <p style="text-align: justify;"><span>Applicants are advised to apply on-line or send their CVs to <strong>careers@jobfactory.lk</strong> or log on to <a href="http://www.jobfactory.lk/">www.jobfactory.lk</a> for more details.</span></p>