Technical Specialist – Windows Platform

TECHNICAL Speacialist – WINDOWS PLATFORM

The Technical Specialist – Windows Platform is primarily responsible for managing all aspects of configuring, monitoring, maintaining, and troubleshooting the production servers and handling requests
and problem escalations from Service Desk and other departments. The engineer determines the severity of issues (triage), prioritizes issues, performs diagnosis of system and software components to identify root cause, and takes action or recommends corrective action for resolution.
The engineer will work with other networks, database, software & quality engineering teams and technical product managers and vendors to clearly state problems, troubleshoot, diagnose and/or resolve complex technical issues.

Accountabilities / Responsibilities

Create, maintain, publish, and present a roadmap for the Windows platforms
Participate in long range planning and ensure those plans are consistent with business objectives for resiliency, disaster tolerance, and regulatory compliance
Set direction and develop strategies based on industry best practices and technology trends for the platform.
Participate in research, innovation, evaluations, and proof-of-concept activities.
Initiate projects to advance the initiatives identified in the roadmap.
Participate in problem management activities for problems with result in availability issues for the platform.
Evolve, monitor, maintain or even replace existing systems for continuous growth.
Take part in advanced end to end troubleshooting.
Be excited to learn more and solve problems in scaling large systems.

Challenges

Working with counterparts in other global teams
Ability to learn and absorb new technologies and skills faster.
24x7 Availability in case of emergencies

TECHNICAL COMPETENCIES

10+ years of experience with designing, building and administrating complex Windows platforms and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high-availability requirements.
Automation experience using configuration management systems to both deploy and maintain services such as Puppet, Jenkins
Strong proficiency with mainstream Windows operating systems, such as Windows 2003/2008/2012 (R2)
Experience in drafting Web Server architectures and implementation
4+ Years of administration experience on IIS 6 & 7 with exposure to IIS 8
2+ Years of administration experience on Apache / Tomcat / WAMP / GlassFish
2+ Years of experience on working with multiple cloud providers such as Azure, vCloud & AWS
Extensive experience using PowerShell to automate repeatable work
Experience in scripting with Batch, VB, Perl & WMI
Sound experience on Windows Operating System hardening
Sound analytical and troubleshooting skills

Non-Technical Competency

Should have very good verbal & written communication skills.
You have experience in leading and developing people.
You are familiar with agile methodologies.
You have a pragmatic outlook and with open communication to others.
You understand the impact of your decisions on the business, department and team.
Right attitude, a passion for customer service and good interpersonal skills.

Educational & Professional Qualifications

Bachelor’s degree in Computer Science, IT or any other equivalent qualification.
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified IT Professional (MCITP)
Microsoft Certified Solutions Associate - (MCSA) - Server Infrastructure
Microsoft Certified Solutions Expert (MCSE) - Server Infrastructure
ITIL – Foundation
AWS certification would be an added qualification

Apply through here - http://pearsonlankavacancies.peopleshr.com/