Systems Engineer - Virtualization

About PEARSON

Pearson is the world’s leading learning company, with 40,000 employees in more than 80 countries working to help people of all ages to make measurable progress in their lives through learning. With revenues over €5.2 billion in 2013 we provide learning materials, technologies, assessments and services to teachers and students in order to help people everywhere aim higher and fulﬁll their true potential. We put the learner at the center of everything we do.

We at Pearson Lanka, a core part of Pearson's global Learning Technologies team. We build and manage some of the industry leading cloud based learning platforms that serve millions of students across the world. Over the years, we have built a strong Agile Development team, and we are now looking to expand aggressively over the next 12 months. The industry leading cloud-based technology platforms of Pearson help educate more than 30 million students across the globe.

The 360+ strong engineering team based out of the Colombo office works dedicatedly to service Pearson technology companies located in North America, Europe and Australia.

At Pearson, we aim to be the best company to work for in the world. It is part of our philosophy to provide benefits, profit share plans, development opportunities and a culture that beats anywhere else. If you are 'always learning', and have a passion for technology and creativity, send in your resume and join our exciting engineering culture.

Systems Engineer - Virtualization

The Virtualization Engineer is primarily responsible for managing all Virtual environments, monitoring, maintaining, and troubleshooting the production /non Production servers. Secondarily, the incumbent will be responsible for escalation training of other groups. The incumbent will also be responsible for general reporting responsibilities as assigned. The engineer determines the severity of issues (triage), prioritizes issues, performs diagnosis of system and software components to identify root cause, and takes or recommends corrective action for resolution.

The engineer will work with other Systems team members, Operations team, database administrators, software engineers/QA, technical product managers and vendors to clearly state problems, troubleshoot, diagnose and/or resolve complex technical issues.

Accountabilities / Responsibilities

Vmware administration in the areas of design, implementation, capacity planning, maintenance.
Administering heterogeneous production environments on various hardware
Expert knowledge in designing and deploying virtualized infrastructure in VMware environment.
Working experience with vSphere systems administration and support includingVMotion, HA, DRS, VDS,VCenter, storage migrations and P2V Migrations
Experience with vSphere problem determination and root cause analysis.
Working experience with VMWare vSphere5.
Working experience with vSphere Thin Provisioning, Resource Pools, Host Profiles, Storage plug-ins
Working experience with vSphere Standard and Distributed Switches
Working experience with vSphere power shell scripts.
Working experience with configuring and deploying VMware ESX on UCS/Blade servers.
Working experience with Templates and Customization Specifications.
Good understanding of related storage technologies e.g. SAN & NAS storages
Experience with high availability and disaster recovery solutions and tools including clustering, load balancing, etc
Ability to operate across multiple projects concurrently and assume the responsibility for the appropriate technical and architectural implementation of projects
Self-motivated who takes initiative and works well in a team environment with the ability to meet deadlines on time.
Analyzes system performance, modifying parameters to improve throughput and effectively utilize system resources. Monitors resource usage, making required adjustments
Participates in on-call production support activities. Is expected to have the technical knowledge and capability to handle all problems that may be arise
Coordinates activities with vendors as required
Responsible for accurately estimating and planning activities within the domain to provide the necessary input into the project managers for developing an end to end plan under the direction of the manager
Ability to manage concurrent projects.
Physical installation of equipment (racking, cabling), OS installation, network configuration of individual machines,
Analyze Problems & find solutions or escalate to appropriate Vendors for resolution

Challenges

Working with Global teams
The position may require to be a part of an on-call rotation
This position is on call 24x7 for network and technical issues
Maintaining 99.999% system uptime
Ability to learn new technologies.
Willing and able to travel to USA for training
Strong understanding of server security practices and tools.
In depth experience with hardware and software based server monitoring tools.

Educational & Professional Qualifications

VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV)
Bachelor’s Degree in a related field, or similar discipline.
ITIL Foundation Certification

Non-Technical Competency

Should have very good verbal & written communication skills.
Should be able to work independently with minimum supervision from onsite locations.
Should be willing to work on extended and irregular hours when required.
Strong self-starter, motivated to help TEAM in their deliverables
Responsible for developing the organization by mentoring junior engineers
Complies with all company policies, standards and procedures
Excellent organizational and time management skills
Strong analytical and problem-solving skills
Ability to understand and clearly explain technical issues to both technical and non-technical audiences
Strong team player with the ability to work independently
Motivation to learn and share expertise of new skills and technologies
Capacity to seek new opportunities based on business needs and company growth
Ability to be flexible and adapt to any given situation
Ability to perform multiple tasks concurrently
Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
Excellent organizational, time management, analytical and problem-solving skills
Ability to make timely and sound decisions
Ability to work independently and in a team based environment
Ability to work efficiently in a fast paced environment
Ability to work under pressure and in high stress situations and be self-motivated
Makes presentations to internal audiences
Interacts positively with upper management
Ability to work independently and in a team based environment

Please submit your CV using the following link http://pearsonlankavacancies.peopleshr.com/