Officer (Outstanding Service Delivery)

Eureka Technology Partners has launched an Online Tech Support service on 24/7 under its own brand targeting US ,UK and Australian  consumers.

247Techies (Private ) Ltd is an Online tech support company funded by 500 startups-a leading Silicon Valley based Venture Capital Fund, targeting US, Canada, UK & Australian consumers.  Our base is growing rapidly and the glowing testimonials we receive each day point to limitless future potential.

We urgently require dynamic, experienced individuals to join our QA & Compliance Team to strengthen our internal reporting functions & maintenance of service quality.  Your primary task will be evaluation of service quality in direct customer contacts , call calibrations and  analysis & preparation of Performance Indicators relating to the said areas. You may also involve in audit of its processes to ensure the quality.

 Experience & Qualifications

    Passed G.C.E. Ordinary level & G.C.E. Advanced level

• Very Good command of the English language both spoken & written
• Preferable with 6 months - 1 year working experience in call center environment
• Knowledge of using Microsoft applications in data analysis
• IT Diploma or any higher IT qualification will be added advantage

Contact Information

Apply directly through the link below

http://careers.247techies.com/