Network Engineer

The Position

We are rapidly expanding and we are looking for a Network Engineer for corporate support department.

Exetel’s Colombo office is at Orion City - Colombo 09. You will be required to work an 8 hour ’shift’ from 3.00 am to 12.00 noon five days each week. The people who are currently successful at Exetel in these positions have the following characteristics:

  • IT related degree and/or MSc
  • Minimum of 5 years customer support in the ITC industry
  • Solid personal experience with modems, routers, networking and broadband services
  • Patience, Courtesy and the ability to paying attention to ultimate detail
  • Ability to work full on for extended periods of time

You will work with a group of people who are among the best in the IT / Communication / Internet industry and will have good opportunities to advance in your career in a choice of directions. The company would provide further professional training which would be subject to approval at the time.

Job Description

  • Monitor and support clients, providing higher level support and analysis to other support teams.
  • Troubleshoot problem areas as required, providing in depth network support to both support and project teams.
  • Ensure that business critical services on the network are reliable and secure.
  • Analyse the needs of the corporate customers and design network solutions, implement them, configure and test routers and switches
  • Working with third party providers as well as large business clients in order to resolve any problems and come up with appropriate solutions to new requirements.
  • Create and maintain documentation as relating to network configuration, network mapping, processes, and service records.
  • Configure networks to ensure smooth and reliable operation for fulfilling business objectives and processes.

Essential Requirements

Please apply ONLY if you have the following:

  • IT/Computer Science/Networking related degree from a recognised University 
  • CCNP /CCIE and any other Cisco certifications
  • Excellent communication skills; both verbal and written
  • Excellent customer service skills
  • Analytical skills
  • Ability to work independently as well as in a team
  • Ability to work in a high pressure environment
  • Advanced knowledge level of Networking and TCP/IP
  • Working knowledge of  VPN solutions (IPsec, DMVPN and MPLS)
  • Good knowledge of VLAN technologies
  • Good knowledge of routing; BGP, OSPF
  • Familiarization with layer 1 technologies (UTP, Fiber)

Remuneration

An attractive remuneration package - above industry average, which is to be based on qualifications and experience.

To Apply For This Position

  • Send in your resume to: info@exetel.com.lkwith “ DATA NETWORK ENGINEER” stated on the Subject line.
  • IF you have previously applied PLEASE DO NOT APPLY AGAIN.
  • Canvassing in any form will be an immediate disqualification.
  • Only the short listed applicants will be notified.
Applications Close: Sat, 11 Feb 2017