Data Network Engineer
We are rapidly expanding and we are looking for a Network Engineer for corporate support department.
Exetel’s Colombo office is at Orion City - Colombo 09. You will be required to work an 8 hour ’shift’ from 3.00 am to 12.00 noon five days each week. The people who are currently successful at Exetel in these positions have the following characteristics:
- IT related degree and/or MSc
- Minimum of 5 years customer support in the ITC industry
- Solid personal experience with modems, routers, networking and broadband services
- Patience, Courtesy and the ability to paying attention to ultimate detail
- Ability to work full on for extended periods of time
You will work with a group of people who are among the best in the IT / Communication / Internet industry and will have good opportunities to advance in your career in a choice of directions. The company would provide further professional training which would be subject to approval at the time.
- Monitor and support clients, providing higher level support and analysis to other support teams.
- Troubleshoot problem areas as required, providing in depth network support to both support and project teams.
- Ensure that business critical services on the network are reliable and secure.
- Analyse the needs of the corporate customers and design network solutions, implement them, configure and test routers and switches
- Working with third party providers as well as large business clients in order to resolve any problems and come up with appropriate solutions to new requirements.
- Create and maintain documentation as relating to network configuration, network mapping, processes, and service records.
- Configure networks to ensure smooth and reliable operation for fulfilling business objectives and processes.
Please apply ONLY if you have the following:
- IT/Computer Science/Networking related degree from a recognised University
- CCNP /CCIE and any other Cisco certifications
- Excellent communication skills; both verbal and written
- Excellent customer service skills
- Analytical skills
- Ability to work independently as well as in a team
- Ability to work in a high pressure environment
- Advanced knowledge level of Networking and TCP/IP
- Working knowledge of VPN solutions (IPsec, DMVPN and MPLS)
- Good knowledge of VLAN technologies
- Good knowledge of routing; BGP, OSPF
- Familiarization with layer 1 technologies (UTP, Fiber)
An attractive remuneration package - above industry average, which is to be based on qualifications and experience.
To Apply For This Position
- Send in your resume to: email@example.com “ DATA NETWORK ENGINEER” stated on the Subject line.
- IF you have previously applied PLEASE DO NOT APPLY AGAIN.
- Canvassing in any form will be an immediate disqualification.
- Only the short listed applicants will be notified.