Cloud Operations - Technical Specialist 


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

About You

We’re looking for passionate engineers with a hunger to learn and adapt to new technology quickly.  We demand people who are naturally curious, can self-start and share learnings and outcomes effectively with a distributed team.


Things We Expect You to Know:

  • 3+ years of extensive operations experience in Linux operating systems

  • 2+years of in-depth, hands on experience of at least two major clouds (AWS, OpenStack, Azure etc…)

  • Command of config management principles and an ability to code your desired state

  • A deep understanding of distributed system design and dependency management

  • A strong grasp of monitoring tools, approach and implementation

  • Recognition of the role security plays in PaaS and Continuous Delivery

  • Able to show examples of previous work with containerised services

  • Proven experience of implementing software defined networking

  • Solid working experience of continuous integration practices & tools (Jenkins, Travis CI etc…)

  • An established history of working in agile teams

  • That DevOps is more than a job title or a marketing fad!

  • How to collaborate with a globally distributed team of engineers using tools like chat

  • Ability to quickly work with debug and errors logs


Our Tools of the Trade

We work at the moment with the following tools, we understand everyone will do a bit of learning on the job, but you will need to be able to meaningfully contribute to a selection of these tools:

  • Docker

  • Kubernetes

  • Terraform

  • Vault

  • Consul

  • Keycloak

  • Kafka

  • Jenkins

  • Git


  • Go

  • Java/NodeJS

  • Python

  • Ruby

  • AWS

  • Hubot/CoffeeScript


Desirable Skills

  • Experience building roadmaps and capturing user requirements to populate backlog

  • Experience of working with or contributing directly to Open Source projects

  • Leading service delivery in a mission critical production application environment

  • Understanding of leading/managing technology products

  • Experience of working with failure based testing, for example Simian Army

  • Delivering web-scale products to a global market at high release velocity

  • The ability and desire to automate routine, mundane and non-value added tasks


Personal Skills

  • Proven solution leadership skills, with an ability to lead and facilitate solutioning initiatives

  • Previous experience contributing to war rooms and blameless postmortems

  • Superb communication skills, written and verbal

  • Experience of working in a true DevOps environment with daily collaborations

  • Show accountability and end to end ownership and provide and example to others

  • English as a business language



  • Willing to travel to USA at various times for collaboration activities.

  • 24x7 Availability in case of emergencies

  • Working with counterparts in other global teams

  • The position may require to be a part of an on-call rotation

  • Maintaining 99.9% uptime

  • Ability to learn and absorb new technologies and skills faster

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