<p><span>Our client is a leading multinational organization located in Colombo and are well known worldwide.</span></p> <p><strong>The Individual</strong><br/> Excellent communication skills in English</p> <p> Should be a quick learner who can understand the root cause of issues efficiently<br/> Previous experience in a similar position will be an added advantage<br/> Should be able to carry out assigned duties under minimum supervision</p> <p> Maintain good working relationships with the stakeholders.</p> <p> </p> <p><strong>Job Role </strong></p> <p> Provide support to tower lead.</p> <p> Ensure documentation is maintained</p> <p> Ensure effective, pro-active monitoring and management is in place for systems Participate in regular DR tests</p> <p> Ensure that system downtime is kept to a minimum and system recovery meets the required service level.</p> <p> Evaluate standards and processes that the support team is involved with and highlight any areas of improvement.</p> <p><strong>Personal Attributes and skills</strong><br/> Good Communication Skills</p> <p> Ability to work as a team<br/> <br/> Those interested and meet requirements:<br/> Please mail us your resumes stating the position applied for in the subject field to "jobs@jobs4u.lk" Or<br/> chat us with WhatsApp through 0712445447 for more details.<br/> Like us on Facebookhttps://www.facebook.com/jobs4u.lk for instant job updates and live chat Assistance Connect with us on LinkedIn https://lk.linkedin.com/in/jobs4u-career-services-84477130</p>