<p> </p> <p><img alt="" src="/logo/0000000233/9049_Sys Admin - Windows Header.JPG" style="height: 262px;width: 852px;"/></p> <p><span>Senior Systems Engineer – Jira Administration</span></p> <p><span><strong>Purpose </strong></span></p> <ul> <li><span>Manage and maintain internally developed/vendor supplied tools/software to be used in software engineering process in Pearson</span></li> <li><span>Administer, maintain, and operate the tools with service excellence</span></li> <li><span>Tool support escalation to aid junior members of the team with a focus on Jira as the subject matter expert (SME)</span></li> <li><span>Perform technical triage and troubleshooting across all technology layers</span></li> <li><span>Upgrade / patch any tool suites that may need to be patched to the latest release</span></li> <li><span>Drive tools towards continuous improvement</span></li> </ul> <p><span><strong>Accountability</strong></span></p> <ul> <li><span>Installation, configuration, development, debugging and support of Atlassian tools (Jira, Confluence, Stash)</span></li> <li><span>Configure and maintain the production JIRA Services</span></li> <li><span>Support and troubleshoot JIRA</span></li> <li><span>Work with JIRA to enable custom workflows, fields, dashboards, and reports</span></li> <li><span>Create and manage complex JIRA components including project workflows, screen schemes, permission scheme and notification schemes in JIRA</span></li> <li><span>Being proactive in analyzing application logs, debugging performance related issues, etc</span></li> <li><span>Help guide and maintain the organization of data in Confluence</span></li> <li><span>Setting up customized Jira Projects, Workflows, Post function</span></li> <li><span>Manage various dev tools, testing tools, and monitoring tools</span></li> <li><span>Ensure systems are stable and available and that user issues are addressed in a timely manner</span></li> <li><span>Discover opportunities to improve the workflow of daily tasks and lead efforts to drive improvements in team efficiency</span></li> </ul> <p><span><strong>Key Technical Competencies</strong></span></p> <ul> <li><span>Excellent working knowledge of Atlassian products (Jira, Confluence and Stash)</span></li> <li><span>Excellent understanding of JIRA and Confluence workflows, permission schemes, notification schemes, screens schemes, etc.</span></li> <li><span>Good working knowledge in Linux and Windows environment</span></li> <li><span>Good working knowledge of components of applications like Apache, Tomcat, MySql.</span></li> <li><span>Experience in automation scripts for application maintenance, monitoring using scripting languages (Perl, Python, Ruby, Shell)</span></li> <li><span>Experience in plugin development of Jira, Confluence, Stash</span></li> <li><span>Experience with version control systems (SVN, CVS, Git, Perforce)</span></li> </ul> <p><span><strong>Pearson Profile Competencies</strong></span></p> <ul> <li><span>A seasoned, experienced professional with a full understanding of area of specialization. </span></li> <li><span>Resolves a wide range of issues in creative ways. </span></li> <li><span>Receives assignments in the form of objectives with goals and the process by which to meet goals. </span></li> <li><span>Recommends changes to policies and establishes procedures that affect immediate organization(s)</span></li> <li><span>Exposure to Agile methodologies</span></li> <li><span>Ability to work independently with minimal guidance in a fast-paced environment</span></li> <li><span>Strong work ethic with good time management and the ability to work with diverse teams</span></li> <li><span>Strong analytical and organizational skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects simultaneously</span></li> </ul> <p><strong>Education, Qualifications and background</strong></p> <ul> <li><span>Bachelor's degree in related field and/or a combination of sufficient relevant project experience and proven track record of delivery.</span></li> <li><span>Minimum 5+ years experience in Systems or Application Development required</span></li> </ul> <p><strong>Preferred Qualifications, Knowledge and Experience</strong></p> <ul> <li><span>5+ years of experience in IT in a large enterprise</span></li> <li><span>5+ years of experience in tools administration</span></li> <li><span>Experience with application life-cycle management software</span></li> <li><span>Experience with web architecture (e.g. Apache, Tomcat, HAProxy)</span></li> <li><span>Experience with build automation and dependency management tools (e.g. Jenkins, Hudson, Ant, Maven, Nexus, NPM)</span></li> <li><span>Knowledge of virtualization (e.g. vSphere, vCenter, vCloud)</span></li> <li><span>Knowledge of IT operations process frameworks (e.g. ITIL, DevOps)</span></li> <li><span>Knowledge of networking, NFS, and SAN technologies</span></li> <li><span>Knowledge of SQL DB (e.g. MySql, Postgre, Oracle)</span></li> <li><span>Knowledge of Orchestration Tools (e.g. Puppet, Chef, Rundeck, Nibiru, Electric Commander)</span></li> <li><span>Proficient in Microsoft Office suite products</span></li> </ul> <p><span><span style="color: rgb(0, 0, 0);">Please apply using the following link - </span><a href="http://pearsonlankavacancies.peopleshr.com/" style="color: rgb(17, 85, 204);" target="_blank">http://pearsonlankavacancies.peopleshr.com/</a></span></p> <p> </p>