<p><span><strong>Job Profile </strong></span></p> <ul> <li><span>Ensure adherence to all standardized operational procedures as per Operations</span></li> <li><span>Manuals Maintain accuracy in account opening documentation</span></li> <li><span>Ensure that customer verification is as per Central bank and Operational regulations</span></li> <li><span>Coordinate day to day operational issues in the branch with the relevant support departments</span></li> <li><span>Handle the supervisory role of the branch when required (with prior approval) </span></li> </ul> <p> </p> <p><span><strong>Special Skills </strong></span></p> <p> </p> <ul> <li><span>Excellent communication and customer service skills</span></li> <li><span>Conversant in Banking operations</span></li> <li><span>Knowledge in KYC and Anti Money laundering laws</span></li> <li><span>Ability to communicate in Tamil</span></li> </ul> <p><span><strong>Experience & Qualifications</strong></span></p> <ul> <li><span>Minimum of 4 years experience in a Bank with experience in Branch Operations</span></li> <li><span>A part qualification in Banking / CIM/CIMA (Completion of 1st Stage) Or completion of 1 year of a 3 year Degree Programme</span></li> </ul>