<p><strong>DMS Electronics Pvt Ltd</strong></p> <p>We are the leader electronic payment and payment security choice amongst most organizations who, depend on IT and related equipment to run their business and seeking peace of mind.</p> <p>We are authorized and certified to support and service many of the world’s leading ICT brands such as HP, VMware, Microsoft, Symantec, Plantronics, Ingenico, Thales, Aspect, Citrix and a host of other “best-of-breed” products.</p> <p>As a result of our continued success and rapidly growing business in the enterprise segment, we have a need for the below mentioned cadres to manage, implement and support some of our projects and accounts involving world-class technologies and solutions.</p> <p> </p> <p><strong>Operations Manager – Payment Solutions</strong></p> <p> </p> <p><strong>Your role ...</strong></p> <p>* Manage the engineering support teams handling Kiosks, Payment solutions, payment security solutions and repair center operations.</p> <p>* Co-ordination with sales team to align the support mechanism for all sales made.</p> <p>* Maintain and exceed support level with existing customers.</p> <p>* Maintain relationship with existing customers and manage the technical teams issues.</p> <p>* Expand the existing engineering product / services offering.</p> <p>* Maintain relationship with overseas counterparts of the products that are being supported.</p> <p>* Manager day to day activities involving internal operations need to support existing customers.</p> <p>* Provide leadership to the teams and uplift morale of the teams on continuous basis.</p> <p>* Manage the teams in the billing and collections activities.</p> <p>* Bring improvements to the current operations processes and methodologies.</p> <p>* Maintain and update maintenance contracts with existing and new customers.</p> <p><strong>Requirements…</strong></p> <ul> <li>Minimum A/L. ( Preference will be given to graduates.)</li> <li>Good communication skills (English speaking and writing is a must ) and ability to grasp technical concepts.</li> <li>Honest and pleasing personality.</li> <li>Result-oriented and dynamic individual.</li> <li>At least 5 years Experience in Management / support role ( Preferably in Engineering Support) with interaction with customers.</li> <li>Computer literacy is a must</li> <li>Good Presentation skills are expected.</li> </ul> <p>If you fit above position and look forward to working in an environment where </p> <ul> <li>Ethics are held in high esteem,</li> <li>Learning culture is encouraged with exposure to world class banking payment IT solutions</li> <li>Looking to work for a reputed IT organization in Sri Lanka</li> <li>Working office is located in Kirulapana.</li> </ul> <p> </p> <p>If you meet the above criteria and looking for a career in management with exceptional perks, you may proceed to send us your signed resume which should include the name & address of two non-related referees. Please ensure that you clearly indicate the position applied for and submit your resume within 15 days from the date of this advertisement to:</p> <p>email : <strong>eha@dmselectronics.com</strong></p> <p>Assistant General Manager</p> <p>Financial Services and Solutions Group</p> <p> DMS Electronics Ltd</p> <p>207/1, Dharmapala Mawatha</p> <p>Colombo 07</p> <p> </p> <p>Website : <a href="http://www.dmselectronics.com">www.dmselectronics.com</a></p> <p>Tel : 0114732100</p> <p>Fax : -0112 688216</p> <p> </p> <p> </p>