<p><strong>Careers in the Banking Sector</strong></p> <p>A reputed banking sector is currently looking out for candidates for following position:</p> <p style="text-align: center;"><strong><u>Customer Care Delegate</u></strong></p> <p><strong><u>Requirements</u></strong></p> <ul> <li>Education: GCE O/L and GCE A/L</li> <li>Mandatory should be fair knowledge in IT ( Office Package)</li> <li>Communicate fluently in English and Sinhalese (Tamil language will be a advantage)</li> <li>This will be a desk job</li> <li>With similar experience</li> <li>Female only</li> <li>Age 18- 25</li> <li>Unmarried</li> <li>Working Time 8.00am to 5.30pm on weekdays.</li> </ul> <p> </p> <p><strong><u>Job Description</u></strong></p> <p>· Answer calls, record trouble shooting and issues</p> <p>· Provide solutions, Refer to superior when authority is needed</p> <p>· Coordinate with other departments and branches (IT/COD/Accounts) to provide solutions</p> <p>· Record, Provide solutions, Follow-up until customer is satisfied.</p> <p>· Extract reports and data needed to monitor the product.</p> <p> </p> <p>Randstad Lanka Pvt Ltd is a fully owned subsidiary which is a Randstad company and India’s No.1 HR Services Provider. Randstad is the second largest HR services provider in the world.</p> <p>Interested candidates please forward a completed resume to: <a href="mailto:solomon.f@randstad.in"><span style="color: #0000ff;"><strong>solomon.f@randstad.in</strong></span></a> with contact details indicating the position applying for.</p> <p><strong>Randstad Lanka (Pvt) Ltd.</strong></p> <p>Floor No. 07, BoC Merchant Tower,</p> <p>No. 28 St. Michaels Rd, Colombo – 03.</p> <p><strong>Tel: <a href="tel:011%202392269">011 2392269</a>, <a href="tel:011%202395292">011 2395292</a>, 5737440</strong></p>